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www.rostrvm.com
Introduction
Rostrvm Solutions Limited designs, develops and supports the rostrvm
suite of applications that make call centres work efficiently and effectively.Rostrvm
was established in 1986 as a division of royalblue, the financial trading
applications company. Today, Rostrvm Solutions is privately owned and
based in the UK in Woking, Surrey.
The rostrvm application suite is totally modular and can be tailored
to meet specific customer needs.
Summary of Solutions
The VegaStream product range is combined with the rostrvm call centre
software in a range of configurations
- Providing full call centre functionality on a VoIP infrastructure.
- Transforming traditional PBX technology into a sophisticated call
centre.
- Delivering automated services and voice processing capability.
Applications include:
- Automatic Call Distribution (ACD)
- Call Centre 'soft phones'
- Computer Telephone Integration (CTI)
- Predictive Dialling
- Comprehensive Call Centre Management Information
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