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Leading UK SIP application provider chooses Vega gateways
to connect customers to the PSTN

Vega gateways deployed in large scale Lone Worker solution
for Canadian Corps of Commissionaires

24th May 2005

London, UK, 24th May 2005: VegaStream has been appointed a Technology Partner by TeleWare plc, the leading provider of intelligent business communication solutions to large and medium Enterprise and Service Providers. VegaStream gateways are providing access to the public switched telephone network for TeleWare's solutions based on the intelligent eXchange IP Softswitch, a solution that provides a full range of features to registered SIP handsets and softphones and which can be deployed either as a hosted service or as an on-premises solution. VegaStream gateways are fully interoperable with TeleWare's IP based feature rich communications applications.

Vega 400 gateways are being installed in the deployment of TeleWare's Lone Worker solution for the Canadian Corps of Commissionaires. Commissionaires of Canada are using the TeleWare Lone Worker solution to meets tough government regulations on protecting lone workers with a versatile and cost effective system. The system is designed to support 10,000 users in the first year rising steadily to provide as a target 70,000 plus seats hosted service in Canada over the next three years. TeleWare's Lone Worker solution enables connection to a CTI supervisor call centre using standard land-line or wireless phones. Users can signal their status using DTMF tones or talk to a supervisor at the Call Centre. The VegaStream gateways handle both TDM to IP signal processing and call routing.

"We have been working closely with VegaStream to ensure that the gateways do their job," said Laurie Hopkins Operations Director at TeleWare Hosted Services. "For mission critical applications such as the lone Worker solutions being implemented by the Commissionaires of Canada, and indeed the majority of our enterprise and service provider customers, reliability is paramount. We need solutions that can be relied on to simply go in and work. Furthermore, VegaStream's solution offers a combination of sophistication and ease-of-use that smoothes implementation and enhances the application," said Hopkins

"We are delighted to be ranked alongside the likes of Microsoft and MediaBurst as one of TeleWare's Technology Partners," said Tim Burne, CEO of VegaStream. "TeleWare is a company that is delivering on the promise of converged IP communications with industrial strength applications and tools that bring immediate quantifiable benefit to the customer."

About TeleWare
TeleWare is the leading supplier of intelligent communications solutions provided as packaged and tailored Application Software. TeleWare's applications provide local and wide area Unified Communications capabilities to businesses, improving communications contact with individuals and teams and providing full multimedia messaging services. TeleWare's applications enhance communications and enable the support of today's working practices such as teleworking. They provide a consistent user interface to the phone, PC, PDA or mobile handset over the entire range of communications infrastructures from traditional telephony to IP Telephony. Unparalleled interoperability and a commitment to open standards ensure flexibility, freedom and ease the migration path from today's infrastructures to full IP operation. TeleWare's suite of applications is delivered as On-Premise solutions, Managed or Hosted.

Services to medium and large Enterprises and Service Providers. TeleWare customers include over 20% of the Times Top 100 and approaching 20% of the top 1000 blue chip national and multinational companies.

TeleWare has certification for the quality standard ISO9001/2000 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.

Mark Weeks
Mark Weeks Associates, for VegaStream
Telephone: +44 (0)7771 887001
+ 44 (0) 1252 658881

Lesley Hansen
Marketing Director
TeleWare Plc
Telephone: +44 (0) 1845 521102

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